Wednesday, November 27, 2013

Google Apps offers tech refresh and time savings for Haymarket Media

Posted by Simon Turner, Group IT director, Haymarket Media Group 

Editor's note: Today’s guest blogger is Simon Turner, group IT director at Haymarket Media Group, a London-based publishing and events company with 60 print and online brands around the world. See what other organizations that have gone Google have to say

London-based Haymarket Media Group is the largest privately owned media business in the United Kingdom with more than 2,000 employees worldwide. Our 60 consumer and business titles range from marketing, medical and financial to sports and automotive. After more than half a century in publishing, Haymarket Media is transforming itself into a “Digital First” company that focuses on specialist markets via channels which include web, mobile, face to face events and print. This requires a more centralised way of thinking and a sea change in the way we collaborate -- which we get now with Google Apps.

Google caught my eye when a few early adopters in the company from Stuff began using Gmail a few years ago. We were using an aging Microsoft Exchange 2003 for email and needed a technology refresh. I launched a proof of concept last year with 50 staffers. After hearing presentations from Google Apps and Microsoft 365 sales teams, we made the decision to go with Google.

Implementing Google has been smooth. It took just six weeks to move 800 mailboxes earlier this year, with the help of Grove Group, a Google Enterprise partner. Google Apps integrates with other systems we use, like Salesforce.com and Active Directory. It also saves us money -- we have Google Apps for about the same price that an email upgrade would cost.

But it’s the collaboration, flexibility and time savings that our employees love most. The 25 gigabyte mailbox in Gmail means people don’t waste time deleting emails; every single employee has an extra half hour in their week that was previously spent clearing out the inbox. During a recent office relocation employees were able to do their work from anywhere using Google Apps on their laptops and mobile devices.

Hundreds of reporters at Haymarket publications are writing and posting stories faster than ever because of the real-time collaboration capabilities with Google Apps. Several writers and editors in different locations can work on the same document simultaneously. They are sharing calendars too, so editors at PistonHeads know which reporter is covering which event at an automobile trade show in Detroit, for example. They are using Google+ to distribute articles to additional readers, as well as to share live events. In a recent Google+ broadcast, 150 people were talking about technology and media in our studio as part of a WebFest event.

We’re not stopping there, either. Later this year, we plan to adopt Google Sites and Google Drive as tools to support strategic development for the business going forward. Google is proving to be a key part of our Digital First campaign to meet -- and even exceed -- the pace of change in our industry.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Friday, November 22, 2013

Google Maps helps Navman Wireless customers keep tabs on 190,000 fleet vehicles

Posted by Paresh Nagda, VP of Engineering and CTO, Navman Wireless 

Editor's note: Today we hear from guest blogger Paresh Nagda to find out how Navman Wireless, a global leader in GPS-based fleet optimization, uses Google Maps to monitor more than 190,000 vehicles for over 16,000 customers across five continents. This post is part of our series on the Transport and Logistics Industry and the ways they’re relying on Google Maps for Business to get people, products and assets to their destinations faster.
Fleet tracking & Google Maps--available wherever business demands
Every day, all over the world, millions of drivers hit the road to deliver goods and services. For our 16,000 customers – in dozens of sectors as diverse as mining, construction, transport, street cleaning and more – fleet monitoring is critical to their business success. Owning, operating and maintaining a vehicle fleet is a big expense, so more organizations are turning to advanced tools to maximize those assets. At Navman Wireless, our fleet optimization platform allows companies like Rio Tinto Group, Lloyds Pharmacy, JC Restoration, and Riviera Utilities to manage workers and keep track of important assets.

Before Google Maps, we had a hybrid solution – Microsoft Bing Maps combined with an in-house map engine. It was a drain on cost and engineering resources, and we struggled to keep data current. For example, map data updates required hours of our engineering team’s time; now with Google Maps, all updates are made automatically.

Google Maps was an obvious choice for us because it’s a cost-effective, reliable solution that works across geographies. We have customers in 14 countries who rely on us 100% to manage huge multimillion-dollar fleets, projects and logistics systems. With Google Maps, our customers see a visual display of their fleets constantly updated in real-time. One cool thing our customers love about Google Maps is the ability to use reverse geocoding to translate GPS data points into human readable addresses, so they can see where drivers are at all times.We can also draw polygons on maps to highlight customer sites, so they can see which trucks are coming and going.

Our customers can’t stop raving about Google Street View and traffic information. Dispatchers use Google Maps to get real-time traffic information and preview streets to help their drivers be more efficient. For example, a dispatcher could tell a driver to take a different route to avoid traffic, or to take a side road to deliver a package, since Street View shows the freight door is located on a back alley.

Using Google Maps has lots of benefits, but perhaps the best one is it just works — and that means we can focus on our work. Previously, 12-15% of our customer service calls were related to problems with our maps. Once we switched to Google Maps these calls went to almost zero. Our customers love how easy Google Maps are to use, and so does my engineering team. Quite simply, Google Maps helps make the Navman platform more effective, interactive and engaging for our customers.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Making it easier to bring Hangouts to work

Posted by: Ronald Ho, Product Manager, Google Apps for Business

Whether your organization has two people or 200,000, it should be easy to communicate and get stuff done together. In May, Hangouts launched as a unified way for people to communicate by voice, video or text across devices. Following the introduction of the new look full-screen video chat last month, today we're rolling out some new Hangouts features specifically for Google Apps customers.
With the addition of support for the Global Address List, it'll now be easier to quickly find and chat with your colleagues. The conversations you've recently had will still sit at the top of your Hangouts list, but start typing the name of anybody in your organization and auto-complete will help you find who you’re looking for.

New settings also give admins the ability to customize which Hangouts features are available to which employees. Admins can now choose to limit Hangout chat messages to being internal-only, set chat history to off by default and decide whether users within the domain can contact each other without sending or accepting formal invitations first. Video and audio chat can also be turned off across the organization.

Finally, the Google Apps support team will now provide the same level of help for Hangouts as they do for Google Talk, including 24/7 phone support.

Learn how to enable the new Hangouts experience. 

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Thursday, November 21, 2013

Google Apps drives collaboration for transportation mobile app RideScout

Posted by Joseph Kopser, Co-Founder and CEO at RideScout

Editor's note: Today, we hear from Joseph Kopser, Army Veteran, Bronze Star recipient as well as Co-Founder and CEO at RideScout, a mobile app that aims to streamline transportation by showing real-time information on public, private and social options in one single view. See what other companies that have gone Google have to say

Several years ago, I was on active duty in the Army, serving as Special Assistant to Army 4-Star Chief of Staff General George W. Casey, Jr. at the Pentagon in Arlington, Virginia. I lived less than 10 miles from my office and everyday I faced the question, “what’s the best way to get there?” I could take the bus, I could carpool, I could walk, and I could even take a taxi, but there wasn’t one service that helped me pick my best option for that particular day. Furthermore, I saw so many people, likely going to the same place as me, with four empty seats in their vehicles. 

My frustrations spurred a discussion with a few Army buddies of mine, and in 2011, Craig Cummings and I decided to do something about it. Together we launched RideScout, a mobile app that helps people figure out the fastest and most cost-efficient way to get from one place to another. It takes real-time information and schedules on cabs, buses, trains, ride shares, and emerging services like car2go and Sidecar and pulls it into Google Maps so people can easily compare the options. Not only does RideScout help people get where they need to be faster, but it also reduces the number of cars on the road, increasing transportation efficiency and reducing harm to our planet. 

Soon after RideScout got off the ground, I moved to Austin to teach leadership and military strategy at the University of Texas. Craig and I realized we needed a platform to help us collaborate and build the company collectively, despite the physical distance between us. We chose Google Apps from the get-go because its cloud-based platform allowed us to do exactly that. Now, RideScout has employees in Austin, D.C., and contractors in other cities working all hours spread across different time zones. We also use a lot of tablets and portable laptops, so storing everything in the cloud and being able to access it — regardless of our device — is essential. 

Google Docs has been a crucial tool for the team, especially the product developers as we’ve gone through our app development iterations. We hold dozens of quick brainstorm sessions every week to go over product requirements and designs, and with Docs we can stay in sync throughout the process because we’re all looking at the same information at the same time. As we matured, we started seeing the same kind of collaboration happen in Presentations, and even with Drawings — they all became living documents with people commenting and editing simultaneously. I think of Docs and Spreadsheets as whiteboards, where RideScout employees can throw out ideas and iterate on them as a team in real time.

Security also was an important consideration for us. We knew we wanted a cloud solution from the beginning, and Google Apps is a platform we could trust to keep our information safe. Because we don’t have to maintain our own servers, it’s just one less thing we have to worry about. And as a startup, taking something off your list of things to worry about is fantastic. 

RideScout is scaling quickly. In July we had seven employees and we’ve more than doubled since then. The ability to add a new employee to the system in five minutes or less is extremely important when we’re working on limited resources and stretched to the max to get the product to market. With Apps we’ve got a platform that scales with us, so as we grow and expand to new markets, our employees can worry less about the process of sharing work and focus more on building a great product. 

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Avoiding delays at the U.S.-Canada border, thanks to NITTEC and Google Maps


Posted by Athena Hutchins, Executive Director, NITTEC 

Editor's note: Today’s guest blogger is Athena Hutchins, executive director of the Niagara International Transportation Technology Coalition(NITTEC), a group of agencies improving traffic mobility and safety in Western New York and Southern Ontario. Join Athena on a webinar to hear the NITTEC story from her directly on December, 12 at 11-12 PST. Register here.

There’s a lot of traffic activity at the border of Western New York State and Southern Ontario: every month, an average of one million vehicles cross the three bridges with border checkpoints between the U.S. and Canada. Our job at Niagara International Transportation Technology Coalition (NITTEC) is to help vacationers and commuters in the Niagara Falls area see any traffic and road issues that might stand in their way. That’s why we created our new map — built with Google Maps — which takes a complex mix of data from local, state and federal agencies and gives drivers a single view of their trip.

We’ve used Google Maps on the NITTEC website since 2007. This year we developed a multilayered map as part of our efforts to improve traffic movement in the cross-border region. The new map uses the Google Maps API to help us pull together a wealth of useful data, including construction projects, delays and border crossing times. This information is available piecemeal from other agencies, but a traveler would have a hard time patching together a true picture of traffic conditions at the border, especially since we’re dealing with data from two countries.

The map is on the homepage of our new NITTEC website, so visitors can quickly find out how long it will take to get to the border, how much time they’ll have to wait at checkpoints and which alternate routes might be less congested. For instance, when the Lewiston-Queenston Bridge has long wait times, a quick glance at the map can tell drivers if they’re better off heading for the Peace Bridge or the Rainbow Bridge. Travelers can use the map’s control panel to choose which overlays they see, such as satellite views, highways, and live camera images.

To develop the new map, we incorporated 10 data feeds from across our 30 coalition agencies. The map refreshes every 20 seconds, using this constantly updated information. A mobile version of the map allows drivers approaching the border to get up-to-date info while they’re en route.

People are already familiar with Google Maps, so seeing our map provides clear, customizable and up-to-date traffic information that can be viewed at a glance and that’s easy to digest. It also helps us send a message about the NITTEC brand – that we’re on a mission to help people in the area get where they’re going safely and more efficiently.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Wednesday, November 20, 2013

Rio de Janeiro’s Center of Operations (COR) sets the stage for a smarter city with Google Maps


Posted by Pedro Junqueira, CEO and COO at the Center of Operations (COR) in Rio de Janeiro, Brazil 

(Cross-posted on Google Brasil Blog)

Editor's note: Our guest blogger today is Pedro Junqueira, CEO and COO at the Center of Operations (COR) in Rio de Janeiro, Brazil. Established in 2010, COR monitors the daily activity of the city and potential crisis situations including traffic, major events and natural disasters. COR coordinates the activities of more than 89,500 public employees. See what other public institutions that have gone Googlehave to say.

Home to more than six million inhabitants, Rio de Janeiro is a vibrant city set in a tropical climate along the coast of Brazil. Rio is known for hosting large festivals and international events that attract hundreds of thousands of people, like the 2013 Confederations Cup, the recent Papal visit, and the beloved Carnaval. We’re currently planning for the 2014 World Cup and 2016 Olympic Games.

At the city’s Center of Operations (COR), it’s our job to keep the city running efficiently throughout the year, whether it’s during a major festival, when traffic is at peak levels, or during the summer rain, when flooding can create emergency situations. It’s no easy feat, but by collaborating with 30 public and private agencies and monitoring 75 checkpoints throughout the city, we’re able to get in front of potential crises and respond to emergencies when they do occur.

Technology plays a pivotal role in helping us do our job. We use Google Maps for Business to build and share geospatial data with partners that allows us to have a common operating picture and detect potential problems. We can act before they turn into real emergency situations. Each summer, for example, Rio is deluged by summer rains, leaving homes and streets flooded, inaccessible and damaged. With Google Maps for Business and a team that monitors meteorological conditions each day, we’re able to keep a close watch on flood-prone areas with dense populations. And when rain reaches a critical level, the team warns local officials to prepare for possible evacuation operations.

All the information needed to assess risks and take action is shared on one Google Map, enabling the various teams from the Civil Guard, Civil Defense, Mayor’s office and others to easily coordinate and respond. We can even use Google Maps for Business to predict when problems will occur in the future based on historical events. It’s all on a single map that combines data from a range of different agencies and sources.
Tracking the real-time state of the city and responding to emergencies immediately couldn’t be done without reliable technology like Google’s mapping solutions. Google Maps for Business integrates with our internal systems, and employees already rely on these tools in their personal lives, so using them for work comes naturally. Google helps COR make faster, better more informed decisions every day. It’s good for us, and it’s good for the people of Rio de Janeiro.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Google Maps helps Vilant’s customers track movements of shipment locations

Posted by Antti Känsälä, product director at Vilant Systems 

Editor's note: Today’s guest blogger is Antti Känsälä, director of products for Vilant Systems, a Finland-based provider of RFID (radio-frequency identification) information systems for manufacturing and logistics. This post is part of our series on the Transport and Logistics Industry and the ways they’re relying on Google Maps for Business to get people, products and assets to their destinations faster. 

When my Vilant colleagues and I attended a trade show in Stockholm recently, we had to carry a bunch of posters, brochures, and giveaways on the plane, because an earlier shipment of duplicate material got lost in transit. To avoid this scenario in the future, we decided that from now on, we’d place a Vilant Tracker on all event packages, so that we could see their progress on a Google Map. 

At Vilant, we’ve made it similarly easy for businesses to track the progress of shipments to their destinations using Google Maps and the Google Geolocation API, and for shipping companies to share this information with their own customers. Vilant technology makes shipping more efficient: Vilant’s Tracker devices use GSM (global system for mobile communications) technology, which means they are less expensive to operate and last longer than GPS devices. We also recently developed a unique Air Tracker for one of our customers, and it will be generally available in the future to help track progress of shipments by air.

To add even more efficiency to our Tracker systems, we looked at mapping solutions from several vendors, and we found that the Google Maps and Geolocation APIs were the easiest to customize for displaying the information we receive from our tracking devices. We considered some open-source products, but Google Maps’ image quality was much higher and the resulting maps were more reliable and faster to get online. 
Vilant has developed a web-based tracker portal, built with Google Maps, where our customers can go to check on shipping status and create and share customized maps through unique URLs. Some customers also have large track-and-trace platforms, and we can easily integrate them with our trackers using the APIs.

The ability to generate and share maps helps businesses stay on top of shipments without time-consuming dialogue with shippers and warehouses. One of our customers, Tieturi, which provides business training and coaching, ships dozens of computers to training locations and needs to know that the computers will arrive before classes begin. The Google Maps API enables this by showing shipment locations practically in real time. 
Another Vilant Tracker user, ABB, ships motors and generators and needs to tell customers when they will arrive. Instead of taking calls from customers and then calling trucking companies, ABB can simply email its customers a link to a Google Map showing the shipment’s location. It reduces administrative work, and sets ABB apart from the competition.

Like our customers, we see Google Maps as a big competitive advantage. The ability to visualize shipment locations and see delivery progress at a glance is sure to bring us new customers and help us win a larger share of the logistics market.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Third-party apps: now easier to find and more secure

Posted by Apoorv Saxena, Product Manager, Google Apps for Business 

There are thousands of third-party applications that integrate with Google Apps for Business to help people to do more on the web and accomplish specific business tasks. These include apps like Mavenlink (project management), Insightly (customer relationship management), and myERP (business management). Starting today, administrators will be able to find, manage and deploy third-party applications, like these, directly from the Google Apps Admin console.

To start, over twenty third-party applications will be available in the Admin console. These applications all offer the latest OAuth 2.0 security, single sign-on (SSO), and integration with Google services. Admins can now see reviews from verified users of the applications to help select the best app to meet their needs. As additional applications are updated, they will become available to Admins directly from the Admin console. In the meantime, all third-party applications are available as always in the Google Apps Marketplace.

Many admins have asked for greater control of third-party applications. With this upgrade, third-party applications are moving to OAuth 2.0. This means admins can deploy applications only to specific people or organizational units (rather than the entire company) and developers can design apps to request more narrow access to corporate information.

To learn more about how to add third-party applications that work with Google Apps for Business, visit our Help Center.

If you are a developer and would like to learn more about these changes and to see how to migrate your application for easier development and deployment, visit the Google Apps Developer website.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Friday, November 15, 2013

A new look for the Gmail app on iPad


Posted by Carmen Wilkinson, Gmail Software Engineer 

(Cross-posted on the Gmail blog.)

Tablets are great because the large screen not only gives you a more immersive experience but also extra room for serious multitasking. And with today’s update to the Gmail iOS app, you’ll be able to do even more with your iPad.

If you hold your iPad in landscape mode, you’ll immediately notice the new left hand navigation bar, which allows you to quickly switch between multiple accounts, or between inbox categories, with a single tap. To help you get through your email faster, you’ll also see a new message counter for each category.
For those preferring a more focused immersive experience, hold your iPad in portrait mode to get a full screen view of individual messages.
In addition to improvements to scrolling performance, there’ll also be extra room to compose your messages in full screen.
Lastly you’ll notice several iOS 7 visual updates on both iPad and iPhone. You can download the app right now from the App Store

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Thursday, November 14, 2013

Introducing Tablets with Google Play for Education


Posted by Rick Borovoy, Product Manager for Google Play for Education 

Today we’re launching tablets with Google Play for Education for K-12 schools in the U.S. For the past five months, thousands of students and more than 50 schools have used Google Play for Education and shared their experiences as part of our beta program. What’s been clear from their feedback is that teachers and IT administrators need time-saving solutions to help their students learn in the classroom and smooth the transition to new curriculum standards. They’ve asked for something easy to set up and manage, that helps them find educational content they can trust, and that doesn’t break the bank.

Google Play for Education is an extension of Google Play designed for schools. Here educators can discover apps approved by teachers for teachers, as well as educational videos and a collection of classic books for their classroom. Teachers can search for approved apps by grade, subject and standard, including Common Core, pay using a purchase order, and deploy the content to students instantly. We’ve been working with top developers to bring the best educational apps to Google Play for Education, including ClassDojoSocrativeExplain EverythingNearPod, and many more.

Schools can choose from three classroom ready tablet options: Nexus 7 (a 7” tablet) available today, and the ASUS Transformer Pad (a 10” tablet) or the HP Slate 8 Pro (an 8” tablet), both available early next year. Schools can set up a classroom of tablets in minutes with a few simple taps. Just hold the administrator tablet together with the student tablet to set up each device quickly. Tablets with Google Play for Education are built on Google Apps for Education so students use their Google accounts to log in seamlessly. Tablet pricing starts at $229 and management is $30 per tablet.

The passionate educators and talented students at New Jersey’s Hillsborough Township Public Schools were amongst the first to roll out tablets with Google Play for Education. Watch their story.

To learn more visit google.com/edu/tablets. Interested schools can click “Contact Us” to speak with a member of our team. We’re working with resellers like CDW-G to get these tablets into schools, with more resellers coming soon.

With more than 30 million people using Google Apps for Education already, tablets with Google Play for Education easily plug into many schools’ existing technology. This is an affordable, 1:1 solution that puts greater power in the hands of teachers to find the best tools and content for their classrooms. We’re continuing to evolve the Google in Education offering and are happy to bring even more choice in devices and content. 

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Flying Scarfs empowers artisans in Afghanistan and around the world with Google Apps

Posted by Jonathan Hudgins, Co-Founder and CEO, Flying Scarfs 


Editor's note: This Veterans Day, we’re celebrating our veteran’s contributions and successes as entrepreneurs, by highlighting a handful of the 3.7 million businesses run by veterans in the U.S. Today’s guest blogger is Jonathan Hudgins, Co-Founder and CEO of Flying Scarfs, an enterprise that empowers partners in developing countries to flourish in the global economy. 



When I deployed to Afghanistan with the 335th Fighter Squadron in the summer of 2011, I didn’t expect to return with an idea for a nonprofit, much less a plan for making it a reality within months of getting home. But that’s exactly what happened over the 6 month stint. During my time in Afghanistan, I spent days exploring the local Bagram bazaar with three of my fellow Air Force Officers and future co-founders, Joseph Stenger, Joshua Carroll and Ryan Bodenheimer. We befriended a merchant who was selling scarves made by widows in the area, then giving the proceeds back to the women so they could educate and support themselves. These women typically didn’t have much access to capital or jobs, so this gave them some financial stability — and with, a stronger political voice. 

Flying Scarfs Team

As our deployment came to an end, we realized there was an opportunity to stay connected with and support the Bagram community by selling their scarves back in the U.S. and sending the proceeds back to the women who made them. By sharing their creations with a broader audience, we could stay connected with the community while also helping the artisans achieve economic success and stability. That’s how Flying Scarfs got started. We had the idea, the business plan, the connections in Afghanistan, and even a retail store, my parents’ shop in North Carolina, to sell our first batch of scarves — the next step was finding a tool to connect the dots. Google Apps was our answer from day one: we could appear professional right off the bat with our @flyingscarfs.com email, and with the cloud-based storage and email, we didn’t even need an office. That was essential at the time, since Joey, Josh and Ryan were still on active duty and we were all in different locations. With Google Apps, we could still stay connected and up to speed no matter where we were.



Two years later, we’re grown up and are even more spread out, but with Google Apps, we’re always on the same page, whether it’s on Gmail, Docs or Spreadsheets. Our CFO, for example, keeps a master financial spreadsheet that gives the rest of the team visibility into our expenditures, costs, sales and margins. We review it each quarter, but if an odd charge shows up at any point, he can ping us and ask if we know where it came from. We can just add details to the Notes column in the spreadsheet, and voila, everyone else knows where it came from.



Hangouts have become an equally integral part in keeping the team up-to-date on the latest updates and developments, both on a regular basis and for ad hoc meetings. When ABC World News published a piece about us in August, for example, our daily website traffic suddenly increased by 100 times our average and our order requests from our online store shot up. We were all over the place — our CFO was in Chicago, Ryan was in Idaho, Josh was in DC, and the rest of us were in North Carolina — but by jumping on a Hangout, we were able to outline a clear plan for handling the sudden activity. A phone call doesn’t always do the trick when you’re trying to replicate the kind of brainstorming you’re able to do when you’re together in a room, while a Hangout was exactly what we needed to plan our immediate next steps.



Using Google Apps lets us to focus more on what matters to us: empowering artisans across the world. And since we’re not tied to a single desktop computer or physical office, we’ve even been able to add new partners in Kenya and Haiti and seamlessly start selling their products back in the U.S. Because that’s what it’s all about - sharing the beautiful work of craftspeople with a wider audience, so they can support themselves economically. That’s what we believe in.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Wednesday, November 13, 2013

IAVA gives veterans a voice with help from Google Apps

Posted: 12 Nov 2013 06:30 AM PST
Posted by Derek Bennett, former Army Captain and Chief of Staff at Iraq and Afghanistan Veterans of America (IAVA)

Editor's note: This Veterans Day, we’re celebrating our veteran’s contributions and successes as entrepreneurs, by highlighting a handful of the 3.7 million businesses run by veterans in the U.S. Today, we hear from Derek Bennett, former Army Captain and Chief of Staff at Iraq and Afghanistan Veterans of America (IAVA).

When Paul Rieckhoff returned to the U.S. after serving in Iraq as an Army First Lieutenant and infantry rifle platoon leader, he couldn’t help but notice two things: how difficult the return to civilian life could be, and how important it was for veterans to join the national dialogue in the media and on the ground. Starting IAVA was his way of doing something about it - and it has accomplished quite a bit since its inception in 2004. IAVA is the country's first and largest organization dedicated to supporting and representing new veterans and their families, with nearly 300,000 members and supporters. And we’re as dedicated as ever to our original mission: helping veterans understand the benefits available to them, ensuring their voices are heard in mainstream media, and giving them a safe community to ask questions and get advice from fellow vets.
A lot of amazing people have helped us get where we are now - a lot of selfless veterans, generous civilians and dedicated employees. But we also couldn’t have done it without some help from technology like Google Apps. We’re a mobile company: we have offices in New York and Washington, D.C., but often travel or work from home, and our volunteers come from all over the country, so we have a pretty flexible work policy. Since Apps allows us to access our email and documents from anywhere, whether on our laptops at home or the mobile Drive app on our tablets, our teams can get their work done whenever and wherever they need.

Google Spreadsheets have completely revolutionized our volunteer signup process at recruitment events. Instead of having people sign a piece of paper, entering their names on a spreadsheet, and emailing the new version around, we have our team take tablets into the field and enter information directly into a Google spreadsheet. That way, we know everything is up-to-date at any given moment, not to mention we save time and minimize the risk of typos or forgotten updates.

While Spreadsheets help us bring in new volunteers more efficiently, Hangouts make it possible to build camaraderie between our team and those volunteers. We recently launched Squad Leaders, a program where IAVA ambassadors host barbeques, set up networking events and provide professional mentorship for vets in their local communities. We want to make sure our Squad Leaders feel as connected to the core IAVA team as they do with the vets in their neighborhoods, and Hangouts help make that happen. We use them to conduct Squad Leader training sessions and to run regular check-ins, so our ambassadors feel personal connections with a program that’s otherwise geographically spread out.

Veterans are service leaders, entrepreneurs, teachers, students, parents and politicians. IAVA’s mission is to make sure they’re all those things and everything else they want to be - that they feel fully supported and represented as citizens. Our veterans have already committed so much to their country by they time they return home that they should feel empowered to accomplish even more in the years ahead. With 2.6 million veterans, it’s no easy feat, but with the help of a growing team of employees and supporters, I think we’re off to a pretty good start.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Attachments in Gmail, now with the power of Google Drive



Posted by Scott Johnston, Director of Product Management, Google Drive

(Cross-posted on the Official Google Blog and Google Drive Blog)


You're probably used to downloading email attachments, but each of those files takes time to download, eats up space on your device, and can get buried deep inside your "Downloads" folder. With today's update to Gmail, you can skip that whole process. Instead, you can view attachments and save files directly to Google Drive without ever leaving Gmail, making it easy to access them later from whatever device you’re on—computer, phone or tablet.


The next time you open an email with attachments, you’ll see new previews of the files at the bottom of the email, from photos and videos to spreadsheets and PDFs.
When you click on one of those previews, a full-screen view of the image or document will appear. You can read, search for a particular phrase, and even browse through multiple attachments right in Gmail.
You can now also save your attachments directly to Drive simply by clicking the Drive button that appears when you hover over the preview. Of course, if you prefer to download the attachment to your computer, you can—just click the arrow button.
This new attachment experience is available on desktop and will be rolling out over the next week. If you’re one of the more than 120 million active Drive users, you know that saving your files to Drive lets you get to them from any computer, phone or tablet. And if you aren’t taking advantage of Drive just yet, give it a try with your next Gmail attachment.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Tuesday, November 12, 2013

RuckPack turns an idea on deployment into a business at home with Google Apps


Posted by Rob Dyer, Marine Corps Aviation Officer and Founder and CEO of RuckPack

Editor's note: This Veterans Day, we’re celebrating our veterans' contributions and successes as entrepreneurs, by highlighting a handful of the 3.7 million businesses run by veterans in the U.S. Today, we hear from Rob Dyer, active duty Marine Corps Aviation Officer and Founder and CEO of RuckPack, a peak performance nutrition shot.

The idea for RuckPack was born while I was deployed to Afghanistan with Marine Special Operations Command. While at camp we’d talk about how great it would be to start a company together when we got home — we could keep the gang together and hire other veterans to build up the team. We even came up with a business idea: a nutrition shot with all the vitamins and minerals to keep guys in our position healthy and focused through the long, tough missions. And before we knew it, we had the early makings of RuckPack.

We tried to get the company up and running when we got back from Afghanistan, but it was hard with everyone spread out all over the country. I told a Marine buddy of mine about the business plan and some of the challenges I was facing. He told me the first step to getting the company off the ground was to start using Google Apps for Business. The majority of our team is still on active duty, myself included, but wherever we are, we're able to stay connected using Google Apps. That's helped us release two flavors of our nutrition shot that are being sold at stores and shipped to soldiers abroad.

Google Apps is the technological backbone to RuckPack — it’s what keeps our 12-person, multi-million dollar virtual operation running without an office. Hangouts keep us connected, whether it’s a conversation about a website change or a celebration of a big sale with a retail distributor. After spending day and night with these guys in the military, seeing their faces on a Hangout makes it feel like we’ve still got the gang together.

Google Docs and Drive help us keep track of and centralize our business plans and documents. Any time we get on a call with an investor, think of a topic for a blog post, or request content changes to the website, we open a Doc and share it with the appropriate people. That way, we can all keep tabs on our work, whether we’re checking in from Japan, where one of our teammates is stationed, or from Annapolis, where I live and teach at the Naval Academy.

Today, we launched our Veteran Distributor Program (VDP), which allows any U.S. veteran to join our sales force and receive a commission on any RuckPack product they sell. Our team knew from the start that we wanted to help fellow veterans; this was our way of expanding it beyond the core team. The concept of the VDP was launched and refined in a Google Doc, with each person on the team contributing with additions and comments along the way. We don’t have to be in a room together to get a great idea off the ground. We just needed a shared Google doc.

There's nothing like the bond I felt with the guys I was deployed with. There was a sense of team and trust among us that we all missed when we got back home. What's great about RuckPack is that we’ve been able to revive that same bond and camaraderie. Google Apps has helped us keep that sense of working towards a common goal — only now that goal is building a great business that helps the guys still out there serving our country.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Honoring those who serve this Veterans Day

Posted by Ben Budde, Google Apps for Business Sales Manager, former Marine 

Like a lot of veterans, my decision to serve was inspired in part by my family. In my case, it was my grandmother.

I grew up in California, and after graduating high school, my grandmother took me on a trip to Kenya to see a different world (she was a very cool grandma). We landed in Nairobi on August 7th, 1998 — the same day the U.S. Embassy was bombed. We felt compelled to go to the site and try to help. Later, we learned that more than 200 people had died and thousands were injured from the attack. I felt terrible for those impacted, but I was also inspired by what I saw: in the midst of the destruction and shock, the Marines established control over the situation. They acted with assurance and purpose. That’s when I knew I needed to be a Marine.

I went to the University of Colorado, Boulder on a ROTC scholarship and joined the Marine Corps the day I graduated. I deployed twice to Iraq, where I served with some of the bravest men and women. Then, 9 years after the day I knew I wanted to be a Marine, I returned home. I did what many vets do when they return to civilian life — I wrote out my resume and went on a job search. There were a lot of great companies looking to hire veterans, but I was drawn straight to Google, because I saw they had an inspiring mission and the same strong sense of purpose that we had in the military. That direction appealed to a Marine like me. I started as a temp in fraud protection and now manage a sales team focused on driving adoption of Google Apps for Business.

According to the latest Census data, veterans run 3.7M businesses in the U.S. and are 45% more likely to start a business than the average American. The numbers speak for themselves, but personally, I think vets are such successful entrepreneurs because they value teamwork, demonstrate leadership and have a high tolerance for stress.

I also believe Google Apps is a critical tool for veterans (or anyone) starting or running a business, because it lets them focus on their ideas and their companies, rather than worrying about the technology behind it all. One of my favorite parts of the job is getting the chance to talk to veterans about launching their businesses with Google tools, like I did at a Google for Entrepreneurs workshop for veterans last summer.

This week, we’re highlighting a handful of veteran owned businesses that use Apps to communicate and collaborate with partners all over the world. These are just a small sampling of the interesting and innovative veteran owned businesses out there, with more starting each day.

Finally, for those that serve, for veterans and their families who have answered the call of duty and know it as a way of life, I am forever indebted to you and I salute you on this Veterans Day.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.

Thursday, November 7, 2013

Foundry Group takes venture capital to the cloud with Google Apps

Editor's note: Colorado has enticed all sorts of pioneers since its Wild West beginnings. We’re excited to highlight a handful of these trailblazers - the intrepid entrepreneurs, aspiring micro-brewers and ambitious thought leaders - who have helped create the adventurous and innovative culture the Centennial State is known for. Today, we hear from Brad Feld, Managing Partner at Foundry Group, a venture capital firm based in Boulder, Colorado. Join us next Wednesday for a Hangout on Air with Brad and fellow Techstars co-founder Brad Feld to learn more about technology in the startup world. 

What prompted you to start Foundry Group? 
My partners and I started Foundry Group in 2007. We had previously worked together at Mobius Venture Capital and learned an enormous amount, both good and bad, from that experience. We built Foundry Group on a very clear strategy which included a set of deeply held beliefs centered around the power of networks and what we call “business love.” We treat each other with the utmost respect and truly like each other, and that attitude spills over to how we treat entrepreneurs and other investors. The firm is based in Boulder, Colorado but we’re national investors: 33% of our investments are in Colorado, 33% are in California, and the rest are made to organizations across the U.S.

When and why did Foundry Group decide to use Google Apps?We switched to Google Apps in 2010 after spending the three years prior with a traditional environment grounded in Microsoft Outlook, Office and Exchange, with dedicated in-office servers. We had a heterogeneous computing environment -- some Macs and some PCs -- and the Mac users were definitely second class citizens with the Microsoft apps, while everyone suffered from disruptive email or server issues at least once a month. Meanwhile, we were using Gmail at home, and as most of our computing activities shifted to being Web-based, it was a natural evolution for us to go Google. As more Macs infiltrated our small 12-person office and the vast majority of the companies we invested in were on Google Apps, we felt incredibly anachronistic using a non-Google Apps environment. Switching was the obvious and smart decision.

How does Foundry Group use Google Apps? Google Apps allows us to have truly continuous communication. We are incredibly aggressive Gmail users and are comfortable with the endless flow of internal email given the way conversation views work. In 2010, this was transformative for us, since we travel a lot and the ability to jump on any device from anywhere was infinitely more satisfying than the “sync my Microsoft email, connect to a VPN to access to files and wait as things grind away” experience we had gotten used to.

Does Google Apps cultivate a certain company culture?We have an open culture and Google Apps plays a big role in maintaining transparency. Rather than meeting daily, for example, we run our entire business over one lunch on Mondays, and we use a single page on Google Sites to keep track of all the topics we discuss.

What are the most surprising benefits you've seen with Google Apps? The continuous improvement of the actual products has been a great magic trick. We regularly discover a new Google Apps feature that quickly gets incorporated into everything we do. We each use various add-ins -- both to Chrome and specific apps -- and have found the third-party extension around the Google Apps infrastructure to be incredible. Several of the companies we’ve invested in, including Yesware and Spanning, are direct participants in this ecosystem, and it’s pretty awesome to see how it evolves.

More Information about Google Apps Indonesia, visit our site at www.sadaasia.com, we are Google Apps Reseller Indonesia.